Shipping Policy
A legal disclaimer
At MegaToyLandia, we are committed to providing a seamless shopping experience. Below are our shipping and return policies to assist you:
Shipping Policy
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Processing Time: Orders are processed within 1-2 business days. Once processed, you will receive a confirmation email with tracking information.
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Shipping Rates: Shipping costs are calculated at checkout based on your location and the weight of your order.
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Delivery Time: Standard shipping typically takes 5-7 business days. Please note that delivery times may vary based on your location and unforeseen circumstances.
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Shipping Areas: Currently, we ship within the United States. We do not offer international shipping at this time.
Return & Exchange Policy
Your satisfaction is our priority. If you're not completely satisfied with your purchase, please review our return and exchange guidelines:
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Eligibility for Returns:
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Items must be unused, in the same condition as received, and in the original packaging.
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Returns must be initiated within 30 days of delivery.
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Return Process:
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Contact our customer support at info@MegaToyLandia.com to initiate a return.
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Once approved, securely package the item and include the original receipt or proof of purchase.
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Ship the item to the address provided by our support team.
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Refunds:
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Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.
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If approved, a refund will be processed to your original method of payment within 5-10 business days.
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Shipping Costs for Returns:
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Shipping costs are non-refundable.
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If the return is due to our error (e.g., incorrect or defective item), we will cover the return shipping costs.
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Exchanges:
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We only replace items if they are defective or damaged.
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If you need to exchange an item for the same product, contact us at info@MegaToyLandia.com.
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Contact Us
For any questions or concerns regarding shipping or returns, please reach out to our customer support team:
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Email: info@megatoylandia.com
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Phone: (773) 844-6054